Sales Director, APJ
One of the key challenges Oracle Cloud customers have is keeping pace with the quarterly upgrade schedule for Oracle Cloud applications. A typical upgrade process involves several routine tasks, such as: Reviewing upcoming changes and assessing the potential impact on users and existing processes Performing UAT cycles in a sandbox environment, in preparation for the production rollout Preparing and disseminating documentation and other self-help materials in case of significant UI or process changes Assessing the impact on user productivity of issues introduced by the upgrade, to adequately allocate IT and other resources towards their resolution Finally, being able to engage a fast response team to deal with such issue, in orders to minimize their impact on business The team tasked with managing this process can be easily overwhelmed, given that these upgrade cycles happen so frequently. In this webinar we will discuss some practical tips and tools that can help you effectively prepare for and deal with these upgrades, making your life easier, helping you deliver a better quality of service to your business stakeholders: the actual end users – your employees.
The move to enterprise applications such as Oracle Cloud can offer many benefits along with a myriad of challenges, many of which may be unknown until you are knee-deep into the project. Up to 80 percent of problems with enterprise systems are related to human error and unidentified technical issues. Before you get started, it is imperative to carefully plan and make sure you have the capability and visibility to measure user behaviour, workflows, interaction, adoption, and most importantly, how they can impact productivity and profitability. In this webinar we are going to answer 5 critical questions you should ask before embarking on your Oracle Cloud project: Where should we start? How do we mitigate risk? How do we know what processes and transactions need to be prioritized? How can we maximize adoption? How can we measure ROI? This webinar will give you some answers to these questions along with showing you the benchmark data needed to get you started on your journey.