Peter Earnshaw

Peter Earnshaw 300x300

Peter Earnshaw

Sales Director, APJ

Knoa

Biography

Peter started working in cloud applications in 2001. If you were looking for an Oracle job in Australia circa 2001 then you would have used JobNet (the first Australian IT job board and contractor platform), powered by Oracle Applications 11i and promoted by Peter. The long journey from ASP to SaaS has been a bruising one but did allow Peter to gain experience and insight from being responsible for the business outcomes delivered via cloud applications with corporations and government departments across Australia and Asia. 20 years later Peter heads up the Asian operations for Knoa Software helping Oracle Cloud users get the best experience from their investment in cloud applications through understanding the true user experience. His key focus is to help companies avoid some of the problems encountered with implementing or migrating to enterprise cloud applications by making sure they have visibility into user behaviour to deliver the promised productivity and profitability outcomes of cloud applications.

Papers

Practical training: How to get off the hamster wheel of Oracle Cloud quarterly updates

Event: 2021 Webinar Series
Stream: Architecture, Cloud Database & Technology

One of the key challenges Oracle Cloud customers have is keeping pace with the quarterly upgrade schedule for Oracle Cloud applications. A typical upgrade process involves several routine tasks, such as: Reviewing upcoming changes and assessing the potential impact on users and existing processes Performing UAT cycles in a sandbox environment, in preparation for the production rollout Preparing and disseminating documentation and other self-help materials in case of significant UI or process changes Assessing the impact on user productivity of issues introduced by the upgrade, to adequately allocate IT and other resources towards their resolution Finally, being able to engage a fast response team to deal with such issue, in orders to minimize their impact on business The team tasked with managing this process can be easily overwhelmed, given that these upgrade cycles happen so frequently. In this webinar we will discuss some practical tips and tools that can help you effectively prepare for and deal with these upgrades, making your life easier, helping you deliver a better quality of service to your business stakeholders: the actual end users – your employees.

Ensure a Successful Oracle Cloud Migration

Event: 2021 Webinar Series
Stream: Architecture, Cloud Database & Technology

The move to enterprise applications such as Oracle Cloud can offer many benefits along with a myriad of challenges, many of which may be unknown until you are knee-deep into the project. Up to 80 percent of problems with enterprise systems are related to human error and unidentified technical issues. Before you get started, it is imperative to carefully plan and make sure you have the capability and visibility to measure user behaviour, workflows, interaction, adoption, and most importantly, how they can impact productivity and profitability. In this webinar we are going to answer 5 critical questions you should ask before embarking on your Oracle Cloud project: Where should we start? How do we mitigate risk? How do we know what processes and transactions need to be prioritized? How can we maximize adoption? How can we measure ROI? This webinar will give you some answers to these questions along with showing you the benchmark data needed to get you started on your journey.