I am a Customer Experience Executive, having helped Australia’s leading brands including Suncorp, Telstra, Jetstar, Vodafone, Coles, Woolworths, Dan Murphy’s, ANZ Bank, Latitude Financial Services, Qantas Frequent Flyer, Flybuys, Kmart, University of WA, and many more, in improving their customer engagements in either focused areas or larger digital business transformations across Sales, Service, Marketing, E-commerce, and Loyalty. With a strong acumen in across Customer Experience and Marketing Technology, leveraging leading technologies to optimise business processes, unlocking the power of data, creating a connected real time and personal experience for the one who matters most: YOUR CUSTOMER. As an ex-Oracle Consulting Director, I know the key ingredients required to a successful project taking your team along the journey and delivering against the promised business values.