Registration for How Innovative Local Governments are using Oracle Service Cloud to increase Citizen Engagement

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How Innovative Local Governments are using Oracle Service Cloud to increase Citizen Engagement

12th May 2022, 5:00pm – 7:30pm

  • Deloitte Office,
  • Level 32, 477 Collins Street,
  • Melbourne VIC 3000

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SKU SKU-CLOUDAPPS-12052022 Categories ,
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Description

Event Location: 

  • Deloitte Office,
  • Level 32, 477 Collins Street,
  • Melbourne VIC 3000

Agenda:

05:00 – 05:30: Registration

  • 05:30 – 05:35 Welcome – Anita Parer & Marcelo Scalia
  • 05:35 – 05:50 Council Case Studies – Brett Wallace, Deloitte
  • 05:50 – 06:20 Main topic: Using technology to streamline Customer Service Requests Processing with Oracle Service Cloud – Gavan Carroll, Oracle
  • 06:20 – 06:25 Just 1 Tip: Chat functionality – 4iApps
  • 06:25 – 06:40 How government agencies are modernising legacy data platforms to the cloud to preserve their reporting capability while reducing business risks & costs – Elia Machalias, CEO Datalynx
  • 06:40 – 06:45 Q&A and Close – Anita Parer

 

06:45 – 07:30: Networking and Nibbles