Organizations are expanding the use of their Enterprise Planning (EPBCS/PBCS) applications across various departments and business processes like Workforce and Sales Planning. The source data is coming from HR and CRM systems which contain very delicate information: HR systems store sensitive data about their employees, CRM systems track the pipeline for sales revenue. One the one hand, managing flat files poses security risks. On the other hand, there are frequent metadata changes to capture new or changed employees/positions as well as customers/opportunities/sales organizations. In this session we are going to discuss how workforce and sales planning applications can be fully automated and which challenges need to be overcome.
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